Dear passengers,
We look forward to welcoming you on board European Air Charter flights.
As of October 1, 2022, there will no longer be an obligation to wear a mask on flights to and from Germany. However, the European Union Aviation Safety Agency (EASA) still recommends that all passengers wear a mask at airports and on board, which you are of course free to do.

PRIOR TO TRAVEL:
*To ensure the smooth running of your trip, please familiarize yourself with all current international travel regulations on government websites and organizations.
It is possible that entry into a country to which you wish to travel is not possible or that quarantine measures must be observed upon entry.
*It is your responsibility to ensure you are in good health and fit to fly.

AT THE AIRPORT:
*Keep a distance of at least 1.5 meters from other passengers throughout the airport terminal, on the apron buses and when boarding the aircraft.
*Strictly follow the instructions of the airport and security staff.

ON BOARD:
*When boarding and disembarking keep the possible safety distance according to the instructions of the cabin crew.
*Strictly follow the instructions of the cabin crew
*All toilets are equipped with hand sanitizer for additional disinfection. Please make use of it after using the restroom.
*If you unexpectedly experience symptoms of illness during the flight, please contact the flight attendants immediately

AIRCRAFT:
*All European Air Charter aircraft are equipped with special HEPA filters that continuously clean the air in the cabin and protect it from dust, viruses, and bacteria.

In this regard the personal data received will be processed in lawful and good faith manner, only for the purposes, for which it has been collected, and will not be additionally processed in a manner, incompatible with its purpose, as well as the necessary technical and organizational measures will be taken for protection of personal data processed against accidental or illegal destruction, or accidental loss, change, not permitted disclosure or access.

This also applies to any pets travelling with passengers. Children and infants must also have the necessary documents – passport/card with a passport format photo.

Passenger check-in starts 2 hours before the flight and ends 40 minutes before scheduled departure.

Choose your seat number at the check–in desk.

Zone 1 = Bulgaria and all flights from/to Austria

Zone 2 = All further destinations from/to Germany (FTI)

ZONE 1: all flights from Germany to Bulgaria and all flights from/to Austria

Registrations for Zone 1 are made at our representative office in Berlin by fax: 030-88487818 or e-mail: info@euaircharter.com from Mo-Fr between the time from 09.00–18.00. Deadline is two working days before departure by 11:00 a.m.

ZONE 2: all flights to PMI (Palma de Mallorca), SUF (Lamezia Terme), SPU (Split), Greece, Cyprus, Turkey, Morocco, Egypt and Croatia

Registrations and bookings for Zone 2 can be done ONLY online at: https://buc.flyair41.de. Deadline is two working days before departure by 11:00 a.m.

* = For further notes, please check section Checked-in baggage

** Unless you do not register and pay online in advance for exceeding baggage.

Passengers are only allowed to take small quantities of liquids e.g. toiletries and cosmetics, in their hand luggage:

• These liquids must be in separate containers with a maximum capacity of 100 millilitres
• Passengers must pack these containers in one transparent, resealable plastic bag of not more than one litter capacity per passenger.
• This resealable bag must be presented separately at the security screening check point.
• Medicines and special dietary requirements, including baby food for use during the flight are allowed, but passengers may be asked to prove that they are necessary. Please consider that if you are traveling on a flight with the following transfer flight departing from an EU airport, you may only take liquids on board of your transfer flight, if you have bought them at the duty-free shops at an EU airport or on board of an EU airline, e.g. on a European Air Charter flight. The liquids should be carried in special security sealed plastic bag with a receipt for the purchase for the same day. The bag is sealed at the point of purchase.

European Air Charter kindly requests its passengers when planning their trip to consider these legal constraints and reduce their hand luggage to the essentials. Please consider also that due to extensive security checks at EU airports waiting time may be prolonged.

Pack your electronic cigarettes in your hand baggage

Electronic cigarettes/ e-cigarettes (including batteries) may only be transported in your hand baggage. Transportation in checked baggage is not permitted. Please note however that smoking (including e-cigarettes) is forbidden on board.

• Any types of engines, including also outboard ones (except electric engines)
• Document cases and and high security briefcases with incorporated alarm systems, Lithium batteries and pyrotechnical materials
• Explosives, fireworks, torches, light and smoke signalling items
• Gas containers (for flammable and non-flammable, deep frozen, liquidized or poisonous gases) (for example gas for domestic purposes), filled in pressurized
  bottles
• Containers with easily flammable liquids, for example gasoline for cigarette lighters or for cleaning, heating liquids, detergents, thinners, varnishes, glues
• Flammable and other easily flammable solid materials, such as matches, substances, self-igniting upon contacting water, self-igniting gases
• Oxidizing substances, for example bleaching powders, super oxide
• Poxidizing substances, for example bleaching powders, super oxide
• Radioactive materials
• Materials causing inflammations such as acids
• Magnetized materials

• Weapons or other items, which can serve as such are allowed for check-in only as baggage to be transported in the aircraft hold.
• The weapons or other items, which can be used as such, must be packed and secured against break and tear (in their original vendor’s packing)
• The fire arms should not be loaded.

• It is forbidden to take fire arms munitions in the passenger cabin
• The maximum quantity of munitions allowed for air transport is 5 kg per passenger, loaded in the aircraft hold
• This excludes munitions with exploding or incendiary shells

The munitions must be packed securely in boxes or cartons.

• Each baggage, including the hand baggage, must have a label, bearing the passenger’s name and address
• You are advised to take the important documents, valuable items and medications in your hand baggage.
• All baggage will be screened. Firearms, sharp or dangerous objects (including lighters, such as Zippo) are not allowed to be carried. This is valid for hand baggage as well as for checked-in baggage. Please take into consideration that your baggage might be checked by hand.

• In case you are denied boarding, the flight is cancelled or there are at least two hours delay of the flight and you have a valid reservation for, the airline, via its representatives or ground handling agents, will provide each passenger with the relevant information. We will also inform all passengers about their rights for compensation depending on the flight distance and will ensure eligible assistance in line with Regulation/EC/ No 261/2004.
• More information and EU member states bodies responsible to control the compliance with regulation No 261/2004 could be found on:
  http://apr.europa.eu/
  EC form of complaint could be found on:https://ec.europa.eu/transport/sites/transport/files/themes/passengers/air/doc/complain_form/eu_complaint_form_en.pdf

Passengers are advised not to carry any fragile or perishable items, items of special value, e.g. money, jewellery, precious metals, precious stones, laptops, cameras, mobile telephones or other electronic devices, securities (share certificates etc.) or other valuables or documents, samples, identification documents, house keys, medications or liquids in their checked baggage. Passengers are again advised to take the above mentioned items in their hand luggage. Should your checked baggage contain any of the items listed in this paragraph, the airline will not be responsible for any loss, destruction, delay and damage to such items. Some airports may have further restrictions on carry-on items. In such cases the airport’s regulations prevail.

Please observe that you should report loss or damage of your baggage immediately at the airport. You can also report the loss or damage in writing later, within the legal notification deadlines. In that case you must prove that the irregularity occurred during your flight.

Zone 1 = Bulgaria and all flights from/to Austria

Zone 2 = All further destinations from/to Germany (FTI)
* = above as excess baggage / see point Checked-in baggage
Registration should be made with our representative office in Berlin. Fax-No: +49-30-884878-18 or email: info@euaircharter.com from Monday-Friday during office hours (09.00-18.00). The latest registration is 2 days prior to the flight until 11.00 am.

• If you are flying with your pet, please make sure to observe and comply with the requirements for the health status of the pet and to present the required documents to the border and customs authorities.
• Only dogs and cats of weight up to 8 kg (including the pet container) may be transported in the passenger cabin.
• Allowing only a limited number of pets per flight is in the interest of all passengers on board. The pet must be placed in a leak-proof container, put on the cabin floor during the entire flight. In order to provide the necessary comfort for your pet, the container of maximum dimensions 55/40/23 cm must be bought from specialized stores. It must be lockable and to prevent littering.

Zone 1: Bulgaria and all flights from/to Austria

Zone 2: All further destinations from/to Germany

• A passenger may carry one pet only. Pet containers, suitable for transportation of the animal, are not supplied by European Air Charter. You may obtain these in qualified pet shops
•  No animals are transported in the baggage compartments of the aircraft
• Prior registration

Zone 1: Registration should be made with our representative office in Berlin. Fax-No: +49-30-884878-18 or email: info@euaircharter.com from Monday-Friday during office hours (09.00-18.00). The latest registration is 2 days prior to the flight until 11.00 am.

Zone 2: Registration should be made only online: https://buc.flyair41.de

• For  passengers with reduced mobility we reserve  seats, which facilitate embarkation and disembarkation and make their flight as comfortable as possible. Booking these seats, and the seats of the accompanying persons is made without any additional charge.
• Children and passengers with disabilities are not assigned seats in exit rows.
• Families with children under 2 years (babies) assigned seats in rows 2-5.
• The personal wheelchair of the passenger is transported without adding it to the weight of the checked-in baggage. The passengers with wheelchairs are checked-in as all other passengers up to 90 minutes before departure at the check-in. Most of the airports give them priority while boarding.
• Electric wheelchairs with dry batteries are transported, only provided that:
• The connecting cable is disconnected from the battery
• The battery poles are isolated
• The battery is permanently installed on the wheelchair
• Electric wheelchairs with liquid batteries are not transported on board the aircraft for security reasons

The requirements for the transportation of passengers on stretchers are:

• Medical Clearance for Airworthiness (MEDA) by a consultant doctor
• The availability of seats (from 6 – 9 depending on the aircraft type)

In principle the request for the medical stretcher should be made by the travel organization, insurance company, etc.

During the last four weeks of pregnancy (the rule is from the 35th week on), pregnant women should not to travel by air. Prior to that term there are no special requirements or constraints.

Anyhow, we recommend consulting your doctor prior to the flight.

Zone 1 = Bulgaria and all flights from/to Austria
Registration should be made with our representative office in Berlin. Fax-No: +49-30-884878-18 or email: info@euaircharter.com from Monday-Friday during office hours (09.00-18.00). The latest registration is 2 days prior to the flight until 11.00 am.

Zone 2 = All further destinations from/to Germany (FTI)
Registration should be made only online: https://buc.flyair41.de Latest registration 2 days prior to the flight until 11.00 am.

FOR PASSENGERS TRAVELLING TO/FROM EU COUNTRIES

Pursuant to Regulation (EC) No. 1889/2005 of the European Parliament and the current Bulgarian legislation:

• Upon entering or leaving the territory of the EU, individuals carrying 10,000 (or the equivalent in BGN or other currency) or more EUR cash, must declare this amount before the customs authorities.
• Upon entering a non-EU country, individuals carrying 30,000 (or the equivalent in other currency) or more BGN cash, must provide a document from the National Revenue Agency that they do not owe any taxes and they must verify the origin of the money.

• All local or foreign individuals can import free-of-charge:
  • Jewelry and accessories made of gold and platinum – up to 60g
  • Jewelry and accessories made of silver – up to 300g
  • Gold ingots and gold coins – up to 37g

FOR PASSENGERS TRAVELLING TO/FROM NON-EU COUNTRIES

Pursuant to Regulation 918/83 of the EEC, passengers arriving from non-EU countries do not declare imported items of a total value of up to 430 EUR that are not of commercial nature.

Each passenger over 17 years of age is entitled to duty-free import of the following items and up to the listed quantities for personal use:

• Tobacco products

• 200 cigarettes
• 100 cigarillos
• 50 cigars
• 250g of tobacco

• Alcoholic drinks:

• • alcoholic drinks of more than 22% alc/vol – a total of 1 Litre
  • alcoholic drinks of less than 22% alc/vol – a total of 2 Litres

– a total of 4 Litres of non-sparkling wine

–  16 Litres of beer.

Each combination of tobacco products, alcohol and alcoholic beverages for each passenger, excluding non-sparkling wine and beer, cannot exceed 100% of the total percentages of each accepted amount.

For drugs, the quantities must match the personal needs, and the passengers should keep their customs declarations until the next border crossing.

THE FOLLOWING ITEMS ARE SUBJECT TO PROHIBITION, RESTRICTIONS OR SPECIFIC CONTROL:

• weapons, ammunitions, and explosives
• strong or poisonous substances
• drugs, narcotics, or psychotropic substances
• protected species of animals or plants, according to the Washington Convention
• items of historical, archaeological or art value

The import of products of animal origin, unless they have been presented for veterinary inspection by a border inspection post, is banned for the countries of the European Community. This is related to the threat of foot-and-mouth disease and other infectious diseases of livestock. For more information, see Regulation of 01 May 2009 of the European Commission.

For the latest customs information, please refer to the relevant authorities.

Currency and exchange laws

The currency of the Republic of Bulgaria is the Bulgarian lev (BGN).

1 lev = 100 stotinki

1 BGN = 0.51 EUR